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Forum Discussion
gfsamoan
Dec 22, 2020Guide
Xr500 not connect some devices to internet
For the last week 2 devices no longer get the internet, one that is connect to wifi says it is offline and the other is connected through a switch via an ethernet cable. Both an be found connected to...
- Jan 03, 2021
Finally sloved. I called Netgear since my replacement router is uder warrenty and basically had to hardcode the primary and second DNS servers as the one provided was too congeteted. Now everything is back and running.
Greg
Netduma-Liam
Dec 23, 2020NetDuma Partner
Hey!
What types of devices are they exactly?
Are they appearing in device manager in DumaOS?
gfsamoan
Dec 23, 2020Guide
Yes it shows up in Dumas, One is a nest that i may have working again by doing numerous resest, connecting to my cellphone and then after setup of the nest when I disconnected the phone it connected to my wifi and had internet. Odd. The other is DirectTV box,might be the box, but I am more worried as my personal computer also couldn't connect to the internet but is working now.
Is there anything I can check to prevent in the future?
- gfsamoanDec 23, 2020Guide
Nest says it is offline again, :(
- Netduma-FraserDec 23, 2020NetDuma PartnerMake sure you don't apply any manual network settings on the devices themselves as that may have caused it. Also give them a reserved IP in LAN Settings which should help.
- gfsamoanDec 23, 2020Guide
I don't think there is any manual settings except port forward for my ps4, are you saying to port forward on these devices and give them a static IP? Because they do show up in Dumas OS so they are connected to the router but not being supplied a connection.
greg
- gfsamoanDec 23, 2020Guide
Another update both devices show up on my dumas OS and it seems that the nest says it is connected but when I got to the app it is offline and directTV won't access internet even when i plug it into my modem directly so I think it is two different issues.
Greg