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Forum Discussion
Sammcskimming
Mar 18, 2020Tutor
XR500 not detecting internet
Hoping for some help I have connected my XR500 to my fibre modem and the internet light on the modem is a solid orange (amber for those who call it that). I have tried everything I could find on ...
plemans
Mar 18, 2020Guru - Experienced User
what fibre modem is it?
Some have integrated router functions that either need to be disabled or the router placed in AP mode to work properly.
- Netduma-FraserMar 18, 2020NetDuma PartnerDo you know if you use PPPoE or VLAN? I would suggest copying the WAN Settings from the previous router and putting that into the Internet Setup on the XR and it should work.
- SammcskimmingMar 18, 2020Tutor
The settings are PPPoE, have tried entering the recommended WAN settings from my ISP but that didn't work either. Might try this though, its worth a shot
- SammcskimmingMar 18, 2020Tutor
The modem is a Chorus Model Type 300. Interesting thought, you think it might work in AP mode rather than router mode?
- plemansMar 18, 2020Guru - Experienced User
from what I could find on the chorus 300 it seems to have an integrated router.
- SammcskimmingMar 18, 2020Tutor
So this means AP mode might/should work?