NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rparlin
Dec 30, 2020Aspirant
Xr500 packet loss
I have hbad an xr500 gaming router for about a year and then out of the blue 2 days ago I started getting upload packetloss around every ten seconds it make it very hgard to play games.
Rparlin
Dec 30, 2020Aspirant
Its just a spectrum modem and i caslled and they said its not the modems fault
plemans
Dec 30, 2020Guru - Experienced User
Rparlin wrote:Its just a spectrum modem and i caslled and they said its not the modems fault
that's always their first response. but it still doesn't tell us what it is or if you get the loss directly connected to it.
That's key as its a process of starting simple. you start with modem----device because the more devices/connections you add in, the more things that can cause it.
- Netduma-FraserDec 30, 2020NetDuma PartnerGood suggestion above, then if that is fine we can rule it out.