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Forum Discussion
nf_
Mar 02, 2020Aspirant
XR500 Performance over time
I have a Nighthawk XR500 (firmware V2.3.2.56) that seems to have performance issues that worsen over time. When the router has been running for a while, modules stop loading in the web-interface ...
Netduma-Fraser
Mar 02, 2020NetDuma Partner
What web browser are you using to access the interface? Also are you accessing via HTTPS or HTTP? In System Information in the R-App panel options change the number of retries from 3 to 5. In WAN Settings toggle SIP ALG and if you're still having an issue switch NAT to Open. Also then clear your browser cache/cookies, once you've done this reboot the router, have the issues improved?
- nf_Mar 03, 2020Aspirant
Thank you for your reply.
I use regular http on FireFox and Chrome, on PC and Mac. The issues atre the same on all platforms.
Updating settings as you instructed helped loading web-interface, but in QoS I still get a "Device not found" and "Traffic Prioritization" never loads.
I will leave these settings on for a few days and see if it has helped in the long run too.
Thanks again, and I'll report my findings.
- Netduma-FraserMar 03, 2020NetDuma PartnerIt sounds like a device being changed or deleted has caused both those QoS issues. Has any device been altered or removed? If so adding it back/changing the name to the original should resolve that, otherwise I think a factory reset would be the only way - not using the backup file if you have one.
- nf_Mar 03, 2020Aspirant
I was thinking the same thing. I will try a firmware reset and manual setup this weekend.
As for the "R-app taking too long to load." It only took an hour or two before the error came back and several modules failed to load.
Let's see what a frimware reset does for the general performance.