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Forum Discussion
nf_
Mar 02, 2020Aspirant
XR500 Performance over time
I have a Nighthawk XR500 (firmware V2.3.2.56) that seems to have performance issues that worsen over time. When the router has been running for a while, modules stop loading in the web-interface ...
nf_
Mar 03, 2020Aspirant
Thank you for your reply.
I use regular http on FireFox and Chrome, on PC and Mac. The issues atre the same on all platforms.
Updating settings as you instructed helped loading web-interface, but in QoS I still get a "Device not found" and "Traffic Prioritization" never loads.
I will leave these settings on for a few days and see if it has helped in the long run too.
Thanks again, and I'll report my findings.
Netduma-Fraser
Mar 03, 2020NetDuma Partner
It sounds like a device being changed or deleted has caused both those QoS issues. Has any device been altered or removed? If so adding it back/changing the name to the original should resolve that, otherwise I think a factory reset would be the only way - not using the backup file if you have one.
- nf_Mar 03, 2020Aspirant
I was thinking the same thing. I will try a firmware reset and manual setup this weekend.
As for the "R-app taking too long to load." It only took an hour or two before the error came back and several modules failed to load.
Let's see what a frimware reset does for the general performance.
- Netduma-FraserMar 04, 2020NetDuma PartnerOkay do the reset and then remember to change the retry attempts back to 5 and see how you get on.
- nf_Mar 09, 2020Aspirant
I did a firmware reset and it solved the "Device not Found" error.
It also solved the "taking too long to load", but even with reload attempts set to 5, it only works temporarily. After a few hours the loading errors return.
Rebooting the router can help sometimes, but only the firmware reset made the interface run smoothly for a while.