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Forum Discussion
Hickery1995
Sep 29, 2018Aspirant
XR500 Problems! Help
Hi, I bought my Nighthawk XR500 router yesterday, my first gaming router, anyway i've came home and set it up and seem to have some problems, all devices have connected spot on, other than my xbox, or...
Hickery1995
Oct 01, 2018Aspirant
Hi, im not really sure how to setup a DMZ or what it means, so help would be great. My XR500 is connected up to a talk talk hg633 router, which has no modem mode or bridge mode. I have turned the wifi off on my talk talk router to stop any confusion between the 2 routers, but have no idea about dmz, should this help the connectioj improve? And im measuring my ping on fortnite, im not sure how to check my ping using the xr500 website.
Netduma_Jack
Oct 01, 2018NetDuma Partner
If you add your gaming device to the Geo-Filter (and if it's a PC, then choose the Unreal Engine Service). It should then show the server you are connecting to within the game itself. It will then automatically ping the server, so you can see how good the connection is.
How do you see the ping in Fortnite? Is there a command you can type in to bring it up while playing?
As for the Talk Talk modem, it's hard to give advice as we don't have one, but a Google search said this might be a way to set it into Bridge Mode:
Internet menu > Internet Connection > Edit button > from Connection type drop down list select Bridged
It's only worth doing this if your NAT is not open. If everything is working fine then leave it as it is.
- Hickery1995Oct 01, 2018AspirantThanks Jack, my NAT is open so i wont bother trying the bridge mode, but I am playing fortnite on Xbox one, my device is connected to geo filter and i have made the profile unreal engine, yet when im in a game the 'Ping - Auto ping' feature says 'There is currently no host or server to ping' I have auto ping host on, is there any reason for this, and as for a game like fortnite, should strict mode be off and should I be in spectator mode instead of filtering mode due to the size of the game? Thankyou
- Netduma-FraserOct 01, 2018NetDuma PartnerOnce you're actually in and playing a game the ping will be shown. Depends, you could use strict on. When the game starts to load thats when it gets blocked and then you'll have to wait to be returned to the lobby to research. So its up to you, do that or use spectating mode and simply back out to lobby if its not a server you want
- Hickery1995Oct 01, 2018AspirantIve played many games now and not once has my ping shown on the xr500 and it doesnt show me anyones location what so ever
- Netduma-FraserOct 01, 2018NetDuma PartnerPlease include a screenshot of the top of the Geo-Filter page
- Hickery1995Oct 01, 2018AspirantA reboot of the router seems to have fixed it, should i be playing with auto ping host on?
- Hickery1995Oct 01, 2018AspirantEdit: Since i rebooted my xr500 the geo filter sort of works, although during a game of COD i can only see 2 to 3 people even though there are 12 in my game
- Netduma_JackOct 02, 2018NetDuma Partner
It's up to you if you keep auto ping host on/off. Most people keep it on because it's convenient - it just automatically pings the host of you - but some people like to manually ping different connections themselves.
As for the Geo-Filter - you should see the host throughout the game. Usually this is a server. Other players will appear on your map if / when you pass information between each other. Usually this is when the lobby is being formed. When the game starts, you'll mostly just see the server.
Is this consistent with what you have been seeing?
- Hickery1995Oct 02, 2018AspirantEven in the lobbys im only seeing 1 or 2 people, it stays like that during the game, if i could only see the server how would i add someone to the allow/block list of i couldnt see them on the map though?
- Netduma-FraserOct 02, 2018NetDuma PartnerHi Hickery, you won't always see every player that is in the game with you as some will be outside your radius but they are connecting to the dedicated server within your radius. It depends on what you need to block/allow players for. For a game which utilises servers theres no need to block/allow players as you're only connecting to the server. For P2P games like FIFA for example that doesn't use servers and you connect to the other player directly then you could use deny/allow here to never play with that player again or play against them even if they're outside your radius. If you're playing with people that you need to allow then invite them to a game lobby or private chat prior to searching for a game and add them to the allow list then.