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Forum Discussion
XR500 Qos and Geo Filter not working
Hello, So I recently bought a newer router and modem for better gaming connection/speeds. I bought the XR500 and the CM1000. Currently we are paying for 150mbps Download and 10mbps Upload. With ...
The closest server ping isn't too bad but it's slightly worrying that the ping increases that much just within 100 miles. It sounds like the routing isn't ideal, it might be possible to call the ISP and get them to route you better but it is unlikely.
So if I call them what would I need to say? And the fact that I changed my DNS server to 1.1.1.1, 1.0.0.1 and 8.8.8.8 wouldn't affect that? Or is there anything else I should/Cant do?
- It's likely you'll need to be escalated through their support system before someone is able to give you a concrete answer. I would suggest you say that you have done some tests using PingPlotter to various different sites with their locations increasingly further away and that you are getting much higher pings than you should for a server that is just 100 miles away. You could mention you've been advised to ask whether they can optimise your routing so that you travel through fewer hops to server destinations. That is unlikely to make a difference unfortunately.
What is roughly the avarage ping per distance? Like 10ms ping for every 50 miles? And ill call as soon as I can. Thanks for the input!
- Well that is very hard to say as there are many variables. For example, I live in the UK - from me to Paris, France across the English channel is roughly 250 miles and I get ~20-25ms to those servers. To the East Coast of the US I would expect to get about 70-90ms.