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Forum Discussion

Agentwhite's avatar
Jun 27, 2022
Solved

XR500 QoS device not found error after factory reset

I randomly started having problems with my XR500 where it would just keep rebooting itself. I tried a factory reset which so far has solved the rebooting issue, however now when I got to the QoS tab ...
  • Agentwhite's avatar
    Jun 27, 2022

    For anyone else finding this, I was able to solve the problem by downloading the DumaOS app on iOS. From the app I could load everything fine, I then deleted the devices defined in the traffic prioritization widget. Then went back to PC browser, everything loaded fine and I could re-add my devices.