Forum Discussion

Guide

Jul 16, 2018

Solved

XR500 QoS, UPnP issue with VLAN tagging.

Hi, recently I have got my XR500 with DumaOS. I discovered an issue, I am using fiber connection that requires VLAN tagging on WAN to get the internet working. when I put my fiber ONT in full brid...

Huthayfa
Aug 30, 2018
this issue has not been fixed yet, and guess what? seems like there is no fix at all.

for everyone else having VLAN setup, be careful while cosndering the XR500 for your setup since you will find some main feaures not working properly.

thanks.

Huthayfa

Guide

Jul 16, 2018

I have just received a response from Mr. Fraser, that they will work on the issue, hope this get fixed as soon as possible, thanks to everybody.

Huthayfa
Guide
Jul 22, 2018
Hi everyone,

I am still on waiting for the fix, no update from Netduma or Netgear support until now.

thanks
- Netduma-Fraser
  NetDuma Partner
  Jul 22, 2018
  A fix takes time, certainly more than 4 days due to testing as well. I don't know the current status as Netgear will be dealing with it, once the new update is released check whether it has been implemented. Can also ask on your ticket for an update
  - Huthayfa
    Guide
    Jul 22, 2018
    thank you Mr. Fraser.
    
    I will wait, just want to make sure that fix will be available soon.4-7 days is not an issue.