Forum Discussion

Guide

Jul 16, 2018

Solved

XR500 QoS, UPnP issue with VLAN tagging.

Hi, recently I have got my XR500 with DumaOS. I discovered an issue, I am using fiber connection that requires VLAN tagging on WAN to get the internet working. when I put my fiber ONT in full brid...

Huthayfa
Aug 30, 2018
this issue has not been fixed yet, and guess what? seems like there is no fix at all.

for everyone else having VLAN setup, be careful while cosndering the XR500 for your setup since you will find some main feaures not working properly.

thanks.

Huthayfa

Guide

Jul 22, 2018

Hi everyone,

I am still on waiting for the fix, no update from Netduma or Netgear support until now.

thanks

Netduma-Fraser

NetDuma Partner

Jul 22, 2018

A fix takes time, certainly more than 4 days due to testing as well. I don't know the current status as Netgear will be dealing with it, once the new update is released check whether it has been implemented. Can also ask on your ticket for an update

Huthayfa
Guide
Jul 22, 2018
thank you Mr. Fraser.

I will wait, just want to make sure that fix will be available soon.4-7 days is not an issue.
- Huthayfa
  Guide
  Jul 26, 2018
  as an update to the issue, which is the QoS and UPNP on VLAN tag setup,
  
  I found a statemnet on Netgear user manual that might be making sense,
  
  on the VLAN tag section they mentioned this statement:
  
  " If you add a VLAN tag group to the bridge, packets sent between the device and the router’s Internet port are not processed through the router’s network address translation (NAT) or firewall"
  
  this might be the reason of the problem, the upstream packets specifically are not controlled by NAT on VLAN bridge. that is why download speed can be controlled by anti-bufferbloat but upload is not.
  
  thanks.
  - Netduma-Fraser
    NetDuma Partner
    Jul 26, 2018
    Thank you I've updated the ticket on our end about this so will see if we can get a fix in place for this for QoS side of things.