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Forum Discussion
Huthayfa
Jul 16, 2018Guide
XR500 QoS, UPnP issue with VLAN tagging.
Hi,
recently I have got my XR500 with DumaOS. I discovered an issue, I am using fiber connection that requires VLAN tagging on WAN to get the internet working. when I put my fiber ONT in full brid...
- Aug 30, 2018
this issue has not been fixed yet, and guess what? seems like there is no fix at all.
for everyone else having VLAN setup, be careful while cosndering the XR500 for your setup since you will find some main feaures not working properly.
thanks.
Netduma-Fraser
Jul 26, 2018NetDuma Partner
Thank you I've updated the ticket on our end about this so will see if we can get a fix in place for this for QoS side of things.
Huthayfa
Aug 30, 2018Guide
this issue has not been fixed yet, and guess what? seems like there is no fix at all.
for everyone else having VLAN setup, be careful while cosndering the XR500 for your setup since you will find some main feaures not working properly.
thanks.
- Netduma-FraserAug 30, 2018NetDuma PartnerNetgear confirmed with us this is a VLAN issue so we're working with them now on a fix.
- HuthayfaAug 30, 2018Guide
thanks, this is what I am looking to hear.
please even if you released a firmware fix for this issue, kindly send it to me soon, I can test it directly.
good luck.
- JacksoniteSep 05, 2018Aspirant
I am having very similar issues with certain devices and media not playing. However as soon as i turn off the QOS every device and media works. Technical support is currently working on a new firmware. I am still waiting for them to call me back. I wonder if they fixed this issue on the xr700.
- Netduma_JackSep 05, 2018NetDuma Partner
Hi Jackson - are you using a VLAN setup too?
I wouldn't have expected a total shutdown though. Do you have Share Excess enabled on Bandwidth Allocation? Also make sure you haven't set Anti-Bufferbloat percentages too low. This guide will help: http://support.netduma.com/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos-step-3-
- Danny80916Sep 05, 2018Luminary
Hey I was wondering are devices Sony and 4k content as well ? I currently own a few Sony devices that are acting up With QoS on.
- JacksoniteSep 05, 2018Aspirant
Samsung TV. Content type does not matter. It is only certain servers and websites that it does not allow streaming. It might be the same issue with Sony. 4k content requires higher traffic, so therefore the QOS might be blocking some of that traffic and not letting you view that media. I am still waiting for netgear to call me back. hopefully they come up with a solution. When they do i will make sure to upload it here as i know there are many of us in the same or similar situation.
- JacksoniteSep 05, 2018Aspirant
So i just figured out something. Do not disable the QOS but set the antibufferbloat to NEVER with 70% on both download and upload. This worked for me.
- JacksoniteSep 05, 2018Aspirant
NVM!. it worked for a few seconds then it stopped again. All my devices and content work fine when i disable QOS. This is clearly a firmware issue with the QOS. I hope i dont have to return this router :(
- Netduma_JackSep 06, 2018NetDuma Partner
Could you walk me through your setup please:
- How are the affected devices connected? Wired?
- What are the total bandwidth speeds you have entered into Anti-Bufferbloat?
- What are the Anti-Bufferbloat sliders set to?
- What Anti-Bufferbloat mode do you have it set to?
- In Bandwidth Allocation, is Share Excess enabled on both upload and download (click the options menu to check)?
- Did you manually add any rules to Traffic Prioritization?
Thanks
- JacksoniteSep 06, 2018Aspirant
The affected devices are connected through a cat6.
The total bandwidth speed is at 97.5 on download and 9.8 upload.
The Anti-bufferbloat is set to "when high priority traffic is detected" at 83% on both download and upload.
Share Excess is enabled on both areas.
I manually added a rule for the xbox one only.
- Netduma-FraserSep 09, 2018NetDuma PartnerIf you disable Traffic Prioritization completely by disabling DumaOS Classified Games and your manual rule does that resolve the issue?