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Forum Discussion
StevenW1230
Sep 04, 2019Guide
xr500 r-app is not loaded yet. Please tray again in a minute
Before starting I just want to say I have already searched the forums, I have already tried the fixes, I have already reset the router to default, and the router does not need to be updated as it is ...
- Sep 12, 2019On the System Information page on the R-App panel, click the 3 line icon and change the retry attempts from 3 to 5 please and then reboot the router and see if the error disappears.
Netduma-Fraser
Sep 04, 2019NetDuma Partner
Is there anything specific you changed before the error appeared the first time? Does the error appear so you can't access the interface at all or does it just happen on specific pages?
- StevenW1230Sep 04, 2019Guide
No changes were made other than the basic setup on start, re naming two devices in the device manager and adding my playstation to the geo-filter. All areas work besides Geo-Filter, QoS, Device Manager, and Network Monitor. So basically the default items that are text based. One thing I did notice is in the installed R-apps you can't click any of the items to pause, play, or check the box to run on startup. They are all grayed out like the whole app system is not working.
- Netduma-FraserSep 04, 2019NetDuma PartnerYou said you have tried fixes, what specifically have you tried so we know what not to advise.
That's normal behaviour for the Installed R-Apps panel at the moment.- StevenW1230Sep 05, 2019Guide
So far I have tried resetting it to default using the little reset button in the back. Along with trying different web browsers, going into incognito mode to make sure no plugins were causing issues. I tried rolling the update back and also re installing the update. Tried tweaking settings in the config area. Tried letting it load up for a bit instead of running directly to the area I want to look at. Tried leaving just the default setup and testing for awhile without editing. Tried rebooting the router (which works for 1 selection then after that it errors). It is as thou a part of the coding in the system is erroring out when it gets to a specific point in its operation.