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Forum Discussion
StevenW1230
Sep 04, 2019Guide
xr500 r-app is not loaded yet. Please tray again in a minute
Before starting I just want to say I have already searched the forums, I have already tried the fixes, I have already reset the router to default, and the router does not need to be updated as it is ...
- Sep 12, 2019On the System Information page on the R-App panel, click the 3 line icon and change the retry attempts from 3 to 5 please and then reboot the router and see if the error disappears.
StevenW1230
Sep 12, 2019Guide
Currently ive been using firefox to get into the web interface as chrome has been bugging from the start so I just moved over to that one instead of trying to figure out that issue.
Netduma-Fraser
Sep 12, 2019NetDuma Partner
On the System Information page on the R-App panel, click the 3 line icon and change the retry attempts from 3 to 5 please and then reboot the router and see if the error disappears.
- StevenW1230Sep 13, 2019Guide
I upped that and it does seem to load a bit better but sadly I still get the error. However thou the page for it is fully showing the info and not just erroring out like before.
- Netduma-FraserSep 14, 2019NetDuma PartnerOkay that's good news, seems like we could narrow down the issue from there - I will let the developers know. Meanwhile it might be an idea to see if you can get the router replaced as doesn't seem to be affecting every router.
- StevenW1230Sep 14, 2019Guide
Thank you. I have been checking on it today here and there and oddly enough the errors are no more. I will try and get an exchange if that is what you suggest later this week on my day off. :)
- Netduma-FraserSep 14, 2019NetDuma PartnerWell that's good news! Maybe see how it goes and if it continues then get it exchanged, otherwise may have just been one of those weird issues that resolve themselves.