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XR500 Random Reboot multiple times a day
XR500 with firmware 2.2.1.10 runs great when it runs, but reboots at random times. My kids are pissed their homework keeps getting interrupted. After updating to the latest firmware, did the fact...
Well, the router worked for 36 hours then went back to multiple random reboots a day.
Turns out the data capture tech support wanted me to do gets wiped out on router reboot, so that was a waste.
I don't have time to deal with this. I'm back to my old router that is a little slow but at least gives me a reliable internet connection.
And the huge disappointment XR500 is on the UPS truck returned to the seller.
Are there any specific times you've noticed this happen such as when theres heavy traffic usage or anything like that?
Just a suggestion but set the XR500 MAC address to the previous router's MAC address.
I would definitely recommend calling the support number given here when you login: http://support.netgear.com/ If they're unable to resolve it they can escalate it as a bug.
Just a suggestion but set the XR500 MAC address to the previous router's MAC address.
I would definitely recommend calling the support number given here when you login: http://support.netgear.com/ If they're unable to resolve it they can escalate it as a bug.