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Forum Discussion
mtingen
Nov 20, 2018Follower
XR500 Random Reboot multiple times a day
Just purchased this router today and it has rebooted dozens of times. Seems ridiculous
Using firmware V2.3.2.32
I've power cyled several times, but it rarely stays up more than 15 minutes.
Netduma_Jack
Nov 21, 2018NetDuma Partner
I have sent you the hotfix firmware. If it doesn't solve your problem, I would definitely get in touch with NETGEAR's official support. THis should definitely not be happening!
Xr500
Nov 21, 2018Apprentice
Firmware has been received. Thank you. Happy Thanksgiving.
- Netduma_JackNov 22, 2018NetDuma Partner
Thanks for confirming. Hope you have a great ThanksGiving holiday.
- SonofawhatJan 09, 2019AspirantI'm having a similar issue I've updated to the latest version as of this evening. Afterwards the router rebooted about five times in less than an hour. It's been fine for maybe 20 minutes now. Waiting to see if it reoccurs
- Netduma-FraserJan 10, 2019NetDuma PartnerIs it overheating? Make sure it's plugged directly into an outlet and not an extension cable. If can rule both of those out I'd recommend contacting Netgear support http://support.netgear.com/ to see if they can help further