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Forum Discussion
Jeff321
Jun 02, 2018Aspirant
XR500 random reboots! Not even during gaming.
This has been happening more lately it seems. I'm not even doing much of anything besides web browsing. And my network connection will die. After a couple minutes I am able to log into the router ...
Netduma-Fraser
Jun 02, 2018NetDuma Partner
I've sent you a PM with a test firmware. It was not made to specifically fix your issue but may help. If not then it could be a hardware issue so would recommend calling Netgear Support.
- Johnny1914Oct 13, 2018GuideI am having the same issue and this is a replacement I got from NETGEAR. I am close to returning it and getting my money if there is no fix for this.
- Netduma-FraserOct 14, 2018NetDuma PartnerThere must be something triggering your reboot, what is happening on the network prior to a reboot?
- Johnny1914Oct 18, 2018GuideI turned off the automatic updates and ever since then it has been working fine. NETGEAR should patch that up on there next firmware update.