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Forum Discussion
Xr500 randomly disconnects from wifi
I bought his router about 9 months ago. Most of the time I have no issues. However lately I have been disconnected and reconnected multiple times. I am not a gamer. I wanted a quality wifi for my hom...
so I am not the only one...I feel your fustration I also purchased this router XR500 about 9 months ago same time as you and I'm facing the same exact problem, every time I connect to the wifi it disconnects it self then reconnects it self then disconnects it self on 5ghz but 2ghz seem to work fine for a bit but it also gets disconnects and reconnects from 2-3 times an hour. I hope this is not a hardware issues. Please help!!
- Sorry to hear you're having that issue, try my above suggestion if you haven't already. Then use a WiFi analyser to find the least congested channel and change to that in the WiFi Settings. Does it occur on all wireless devices or specific ones?
- I took off smart connect but continue to loose signal. It drops from all devices (computer, phone, tv streaming, etc).
- Okay try the above suggestions regarding channels. Have you changed any Advanced WiFi Settings at all? If you look in the logs in System Information around the time it happens are there any entries?
