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Forum Discussion
sev7nflow
Aug 04, 2022Apprentice
XR500 randomly drops internet throughout the day
Hello, My nighthawk netgear xr500 router keeps randomly dropping connection and all the lights turn off throughout the day. The only thing that fixes it is if I reset the power on the router. I looke...
sev7nflow
Aug 05, 2022Apprentice
i think i've done this correctly - see screenshot. I am still getting random router drops where all lights suddenly turn off. The power stays on and internet glows orange
Netduma-Liam
Aug 05, 2022NetDuma Partner
Unfortunately we can't see that screenshot as it's not been moderated yet. Could you perhaps attach the screenshot instead of pasting it in.
- sev7nflowAug 05, 2022Apprentice
sure here you go
- Netduma-LiamAug 05, 2022NetDuma Partner
That looks good, do you only have three devices connected to the XR? If not, you may actually need to reserve IPs for every device on the network in order to prevent these crashes.
- sev7nflowAug 05, 2022Apprentice
yes - just one person living here so only 3-4 devices regularly used.
The dropping is still happening - the router just turns off with the power glowing amber