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Forum Discussion
Men82
Apr 08, 2018Tutor
XR500 Rebooting
Since I have installed the latest firmware version, the router is constantly rebooting itself. As a result, I lose my wifi signal. I actually notice this. I have already tried to try it with an older...
Netduma-Fraser
Apr 08, 2018NetDuma Partner
Just to further diagnose the issue if you disable the WiFi completely do you still get rebooting occurring? Is there any other circumstance where it seems to reboot?
- Men82Apr 08, 2018Tutorno, I have not disconnected the Wi-Fi yet. but this is just what I use for my tablets, phone and macbook.
I have turned off my second router, but this did not help either. I also turned off my switches. This did not help either. What strikes me is that when several people are connected and bandwidth questions go wrong. Or, for example, a speed test several times in a row, then reboot.- Netduma-FraserApr 08, 2018NetDuma PartnerAlright I would highly recommend logging in here: http://support.netgear.com/ so you get the 24/7 support number and then call Netgear Support. They'll be better able to diagnose the issue and hopefully provide a resolution.
- Men82Apr 08, 2018TutorOk thanks...already made a ticket 👍🏻