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Forum Discussion
XR500 Reboots itself
Hi I purchased an XR500 several months ago. I started with the intial firmware it came with and it kept rebooting on its own. I was on the .120 for about a month but the rebooting kept happening. Tod...
Have you noticed it reboot while you're doing anything special? Like downloading large files/transferring a lot of data?
Or when you have more than a certain amount of devices on it?
Have you checked its power supply? I've seen some devices fail (not supply enough power) under load.
Hey thanks for your reply.
There is no real situation where it happens. Even the games i play are not high demanding. I play Starcraft 2 and Hearthstone at the moment. I have played high demand games, but while playing those i havent seen it drop. I did check on the power adapter as others have mentioned. I even plugged it in directly to an outlet. I have a Monster Power to regulate the voltage and none of my other devices experience this. What sucks is the log on this. It has memory built in and some storage? Why not have the log save itself so we could see what was happening right before the reboot. As of last i posted it has not dropped. I unplugged everything and plugged everything back in. Sometimes it could just be a loose cable. I'll advise tomorrow if it went down again.
Let us know if the issue occurs again. Another thing I'd suggest doing is factory resetting after the firmware upgrade. This can help clear out and low-level issues left over from the previous firmware.