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Forum Discussion
XR500 Reboots Randomly
Purchased this device little over a year and all of a sudden, my router reboots itself randomly. All lights would go off and power would become orange and blink, if i leave it alone it sometimes come...
Are you certain it is rebooting or is it just disconnecting from the internet?
The symptoms are as follows
- Internet goes out on both wireless and wired devices. - can't access the web interface wireless or wired.
- Once this happens I look at the router and all lights except the power light is on blinking orange / amber
- If I don’t touch it eventually everything comes back up and again i am able to ping the router or gain access to the Web interface.
- Once it is back up I log in and check the uptime and it shows 2 – 5 minutes of being up.
- If it doesn’t come back up within 5 minutes I have to manually power cycle the device to get it working again.
I also have powercycled both the router and the cable modem as well as tried using the clone MAC address option within the router as i read on some forum that this might help.. but didn't in my case.
- Does it tend to occur at any particular time or day or after you've been using a particular device/application? What consoles do you have connected to the router? Could you change the consoles to not use instant on/standby modes please and see if that helps.