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Forum Discussion
Hitman1020
Sep 06, 2019Aspirant
XR500 Region locked
We just moved from the US to Malaysia and im having the same issue others seem to be. The region is locked on the router to US which is basically rendering the unit useless. I havent seen an answer t...
Netduma_Alex
Sep 06, 2019NetDuma Partner
I'm not actually aware of what the differences are when it's set to SEA instead of USA. I imagine it's something to do with the wireless channels that can be used?
Hitman1020
Sep 07, 2019Aspirant
Unfortunately unless I can change the region it will not allow the internet through. I’ve tried using vlan instead and dumos screen says connected but as soon as i try wirelessly on any device I get no internet. Even hardwired I still get no internet passing through.
- Netduma-FraserSep 07, 2019NetDuma PartnerCreate a support ticket with them and let them know you need the region from within telnet or have someone remotely access your router and do that. You may need to try and get elevated support to do that.