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Forum Discussion

TwelveCents's avatar
TwelveCents
Follower
May 14, 2019

Xr500 repeatedly restarting

Router always restarts. All the lights turn off. one remains orange temporarily until it restarts. Internet is still working when this happens as i hooked my laptop up to the modem directly and no is...
Netduma_Alex's avatar
Netduma_Alex
NetDuma Partner
May 15, 2019

Could you try installing the following hotfix? It might fix your issue.

 

https://ntgr-my.sharepoint.com/:u:/g/personal/tichang_netgear_com/Efc2T54tBPREtZwrMtj7PF8BGssdUVOk7aCG_PBzlFyMzQ?e=OAwQnP

 

Upgrade Instructions:

  • Using the Download Link, download the new firmware to a convenient place such as your desktop.
  • Run your web browser and open http://www.routerlogin.net.
  • Click Settings => Administration => Firmware Upgrade page
  • Click Browser button and locate the firmware image file.
  • Click Upload button.
  • Wait for upgrade progress to complete.