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Forum Discussion
XR500 restarting with multiple 5G connections
Hello, let me start off by saying I am by no means a network engineer. I have been using the XR500 for a while now, and have been experiencing this issue from time to time, however it seems to...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What speed package do you have now? UP and Down that you pay for?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Try disabling the following and see:
Armor, QoS, Traffic Meter.
Hello!
The modem is an Arris TG4482 and I have the modem in bridge mode. Modem lights do not change when the Nighthawk power cycles. I am using a new cat6 cable. I believe I am paying for gigabit and I get 922.14Mbps down on speedtest.
When the router resets after too many 5G connections it essentially power cycles so I do lost connection on my wired pc until it powers back up.
Right now 2.4 channel is auto and 5ghz is channel 44.
I can try disabling QoS but I don't have anything set up there. Where is Armor?