NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 Return Instructions
So since the RX500 model does not handle the basic functions of staying connected, Can I get the instructions to facilitate a return of the product for a full refund? I believe the instructions were...
If you want a refund then you would need to go back to the retailer you purchased from I believe.
I would accept a working router as well, if you have one of those.
- I don't work for Netgear specifically, you'll have to log in here to organize a replacement, you may need to make a ticket first.
https://www.netgear.com/support/contact.aspxDo you think I can get a working one or is the problem with the software on the units them selves?