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Forum Discussion
tvlarry
Jun 25, 2022Aspirant
XR500 router blocking VOD ( VIdeo on Demand) Playback from paid streaming services
When accessing a url based .mp4 Movie, from a paid subscription service, after hitting Play the video will not initiate any playback, and the time on the playback bar is stuck on 1 sec. Proper diagn...
Netduma-Fraser
Jun 25, 2022NetDuma Partner
First thing to do would be to disable QoS entirely from the Congestion Control menu and see if it works then, if not in WAN Settings set NAT to Open
- tvlarryJun 25, 2022Aspirant
Congestion Control is turned OFF. How do you perform a total Disable of the QoS ?
NAT setting off was already tried, thanks
- Netduma-FraserJun 25, 2022NetDuma PartnerYou can disable QoS fully by clicking the ≡ icon on the Congestion Control panel top left. By off what do you mean, it's set to secured or Open? Toggle IGMP Proxying as well and see if that makes a difference
- tvlarryJun 25, 2022Aspirant
Congrats Netduma-Fraser !
Disabled QoS solved the issue, thank you, spend hours on this issue thinking it was the Android Hardware or Firmware.
Is there a workaround to use QoS and adjusting for this issue ?