NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tvlarry
Jun 25, 2022Aspirant
XR500 router blocking VOD ( VIdeo on Demand) Playback from paid streaming services
When accessing a url based .mp4 Movie, from a paid subscription service, after hitting Play the video will not initiate any playback, and the time on the playback bar is stuck on 1 sec. Proper diagn...
tvlarry
Jun 25, 2022Aspirant
Congestion Control is turned OFF. How do you perform a total Disable of the QoS ?
NAT setting off was already tried, thanks
Netduma-Fraser
Jun 25, 2022NetDuma Partner
You can disable QoS fully by clicking the ≡ icon on the Congestion Control panel top left. By off what do you mean, it's set to secured or Open? Toggle IGMP Proxying as well and see if that makes a difference
- tvlarryJun 25, 2022Aspirant
Congrats Netduma-Fraser !
Disabled QoS solved the issue, thank you, spend hours on this issue thinking it was the Android Hardware or Firmware.
Is there a workaround to use QoS and adjusting for this issue ?
- Netduma-FraserJun 25, 2022NetDuma PartnerGreat to hear that, so re-enable QoS, then disable Traffic Prioritization by toggling any rules there including DumaOS Classified Games - does it still occur?
- tvlarryJun 25, 2022Aspirant
Nothing is enabled under Traffic Prioritization