NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Siku
Jan 31, 2021Aspirant
Xr500 router choking internet speed
hey! First of all, im the only one using this and i need some help :x Xr500 router keeps choking my internet. i have tried.... QoS disabled QoS enabled tried QoS enabled with different...
plemans
Jan 31, 2021Guru - Experienced User
A few questions.
1. what modem/gateway is it connected to?
2. What actual firmware is it on?
3. Is it all devices? just wired devices? Just wireless devices?
4. When it happens, what fixes it? A reboot? A full factory reset?
5. How are you speedtesting? device? app? what app?
- SikuJan 31, 2021Aspirant
its through a modem from the tv provider Formerly known as canal digital, Now its Telenor small black box.
i have latest firmvare on the router
Firmware Version
V2.3.2.66 i only use my laptop now, wireless.
i simply fix the problem by changing settings like QoS on and off
im speed testing with telenor.no/speedometer/ and another one, i also notice the download speed on steam.
- plemansJan 31, 2021Guru - Experienced User
what telenor box is it?
steam isn't a reliable speedtest site.
try different servers on speedtest.com or google fiber's speedtest site
What wireless chip is in your laptop?
are you testing over 2.4ghz or 5ghz? 2.4ghz is much much slower
do all devices have issues? or when the slow speeds happen, do wired devices slow down?
- SikuJan 31, 2021Aspirant
well, the speed test doesnt matter to be fair, i use this a lot and it works,
i tried both 2.4 and 5, now its on auto, same result though. but will give 5ghz a try again.
i do not use wired now sadly, my mobile got higher speed, so it looks like it divides the internet even though it is not supposed to do so.
Qualcomm Atheros QCA61x4A Wireless Network Adapter, using this.