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Forum Discussion
Xr500 router dropping internet connection
I'm not sure what's going on but my new router keeps dropping the net. The light is a soild orange color. Sometimes it blinks on and off but it's still orange. It was working fine for a few days but n...
Sent you a PM with firmware please try with that
I am also having the same issue. I currently running FW V2.3.2.32 I've had this router for about two days.
Please could you factory reset now you have upgraded and see if that fixes your issue? This has worked for others.
What is the Mfr and model# of the ISP modem the router is connected too?
tstrode wrote:
I am also having the same issue. I currently running FW V2.3.2.32 I've had this router for about two days.
Just got this router today anad already having this issue. I am connected to a Netgear DOCSIS 3.1 cable modem. I dont recall the model number but can get it if needed.
I have noticed multiple drops on my iphone but the biggest indicator has been my Nest cameras dropping and sending me emails to tell me they are offline.
Nothing else in my configuration has changed other than this router. I had a Netgear R7000 router earlier today and had no drops whatsoever.
I did the firmware update as soon as I got this XR500. Looks like it updated to 2.3.2.32
Firmware Version V2.3.2.32 Firmware Version V2.3.2.32 Firmware Version V2.3.2.32
