NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
Dec 14, 2021XR500 Router Intermittent Disconnections (Please help)
Router is less than a year old, has latest firmware that has been properly installed. I am not sure why my router disconnects from the internet at random times throughout the day/night. Everything e...
Netduma-Fraser
Dec 14, 2021NetDuma Partner
In addition to the above suggestions, changing the DHCP pool to start at a higher value e.g. 50 instead of 2 and then giving devices reserved IPs between .2 - .49 can help resolve the issue.
- Retired_MemberDec 14, 2021
How do I do that? Also, how would that help if you don't mind me asking? Thanks.
- FURRYe38Dec 14, 2021Guru - Experienced User
- Netduma-FraserDec 14, 2021NetDuma PartnerThe issue you're having isn't new, it's something Netgear are looking into, it appears as though DHCP is the issue, by essentially bypassing DHCP it could bypass the issue if that makes sense.
- Retired_MemberDec 14, 2021
Done. Hopefully this resolves the issue. If not, do you think downgrading the firmware will resolve this? I only started getting this issue when I began using beta firmware. Also, when do you think netgear will have this issue resolved?
- Netduma-FraserDec 14, 2021NetDuma PartnerUnlikely as it was present on that version also, couldn't say exactly, hopefully for the next version
- Retired_MemberDec 15, 2021
Had it happen again. Anything else I can try? Every device has a reserved IP than falls outside of DHCP pool