NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
xr500 router issues with router needing to be rebooted every few days
so I have had the router sense 10/2/2019, it is on the newest firmware, I have factory reset it multiple times and made no changes to the router as of the last factory reset so that I could rule out ...
I would have suggested you get a replacement but you're likely outside of the warranty now. Downgrade to the .40 firmware found here https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40 and then do a factory reset to rule out any legacy issues carrying over. Once done go to System Information and in the Rapp panel options change the number of retries to 5 and then reboot. See if it works better then.
I'd also suggest you sign up to the beta for the next firmware so you can get it sooner as that also may solve the issues: http://www.netgearinnovation.com/dumaos-beta/index.html
I'd also suggest you sign up to the beta for the next firmware so you can get it sooner as that also may solve the issues: http://www.netgearinnovation.com/dumaos-beta/index.html
the site shows a hardware warranty I believe, just no chat support, no email support and no phone support. even with it not being a year old yet. ill take a look at your suggestions, the modem is in default config right now other then me changing the name and password for WIFI and admin no other changes.