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theRobino's avatar
theRobino
Follower
Nov 29, 2020

XR500 Router keeps resetting connection

Hi there,

 

My router keeps auto-resetting on its own and I can't figure out why. It tends to happen at least 5 times a day, but this morning it has already resetted about 10 times. When I lose connection I have verified my internet signal on my modem is perfectly fine and am confident my loss in connection is my router. I did a factory hard reset and still the same issue. Any advice will be greatly appreciated. Thank you!

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem/gateway is it connected to? 

    What firmware version are you on? 

    How do you know its resetting? Is it rebooting? are you getting a notice "connected, no internet" actual details on what its doing helps. 

  • As above, how are you determining it is resetting and do you mean rebooting or doing a factory reset?