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Elvenheart's avatar
Elvenheart
Aspirant
Nov 12, 2019
Solved

XR500 Router not allowing HP Officejet Pro6830 to Print via WiFi

I recently upgraded to the XR500 and since have had printer issues. The HP Officejet Pro6830 printer connects via 2.4GHz to my home network and has been added with a static IP address and is seen in ...
  • FURRYe38's avatar
    Nov 12, 2019

    Try removing the Static IP address from the printer and let the printer use a Dynamic IP address, Or set a reserved IP address for the printer ON the XR router. 


    Besure that you update the printer drivers on the PC to point to the new IP address. 

     

    Try disabling Smart Connect on the XR router. 

     

    Contact the printers Mfr for additional support, help and information.