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Forum Discussion
ThinkMcFlyThink
Sep 27, 2018Star
XR500 router rebooting every 5-10 minutes when USB drive plugged-in
Recently I made this post in this forum about a brand-new XR500 rebooting every 5-10 minutes. This occurred with a first XR500 router that I returned and replaced, and then again with the replacement...
Havix00
Dec 11, 2018Aspirant
This same thing happens to me when I plug my external SSD into the XR500 router. After I access its network folder, the router reboots. I think it has something to do with the power fluctuation, or the router CPU overload. I'm not sure how to fix this as I also have a power adapter connected to the external's enclosure. Just my thoughts.
Please update if you've found a solution.
Netduma_Jack
Dec 12, 2018NetDuma Partner
Ok, thanks for letting us know. I'm not sure if this is addressed in the next firmware, which should be released soon, as it's on the NETGEAR settings side. But I'd recommend waiting for this firmware and trying again. If the issue is still there, post on the forum and we can elevate it to the devs at NETGEAR for you :smileyhappy:
- ThinkMcFlyThinkDec 12, 2018Star
No update from me either, same issue persists. Will attempt with the next firmware update.