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Forum Discussion
Xirtas
Jan 22, 2021Tutor
XR500 Router Reboots Itself
As the title says, my XR500 will preiodicially reboot itself out of nowhere. Sometimes it runs for days with no issues and other times it reboots every 10-15 min. I am currently running the DUMAOS 3....
Netduma-Fraser
Jan 22, 2021NetDuma Partner
How is the console connected to power, is it via an extender or direct to a wall outlet? If an extender can you try to the wall outlet and if the latter could you try another outlet? Is it also on a suitable surface? i.e. not a carpet? As it could be overheating.
Xirtas
Jan 24, 2021Tutor
Unfortunately switching the outlet did not solve the issue. Any other suggestions?
- Netduma-FraserJan 24, 2021NetDuma PartnerIt sounds faulty then so you'll need to contact NG for a replacement, sign in here and make a ticket: http://support.netgear.com/