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Forum Discussion
Ahmed20
Jul 21, 2021Aspirant
XR500 router
Does XR500 gaming router have duma OS 3.0 or it is just exclisuve to XR1000 alos, does still XR500 get support till today or Netgear stopped it's support. is buying XR500 still worth it in 2021 or I...
Netduma-Liam
Jul 21, 2021NetDuma Partner
DumaOS 3.0 for the XR500 is currently in beta and can be downloaded here:
We're currently pushing to get it out of beta and into a full release as it's in beta for a while now, but we've still got a few issues to fix. We've no plans to stop support for the XR500 anytime soon so it's still a safe buy in my opinion.
In terms of support, these forums are one of the best places to go as there's two of us here that can answer any questions about DumaOS and the community is also very clued up on the software. Hardware support you can go straight to Netgear for, I don't think you need their premium support for this.
- Ahmed20Jul 21, 2021Aspirant
I am thankful for your help and answering my questions in really short time.
but, what about live chat support from Netgear it self and how they handle customers issues?
also, does this router has adabtive QOS that manages gaming traffic automatically and adapt it self to the network as I close game open another change my subscription speed from my ISP.
I like set and forget not to log in to the router so much I like it to do it's thing even update it's firmware automatically. does this one offer such things?
will XR500 get WPA3 support too?
also, does it has firmware recovery feature it is similar to flashback in motherboards to help fix firmware corruption and other issues that might happen.
Thank you.
- Netduma-LiamJul 21, 2021NetDuma Partner
I'm not sure about what Netgear support covers and doesn't cover to be completely honest, I work for Netduma so I can help with anything related to DumaOS, but not always everything related to Netgear.
QoS can be put into an Auto-enable mode so it only kicks in when it detect high priority traffic. You can either tell it what to consider high priority, or you can use the default rule which classifies a wide range of games! This means when you're not gaming, your network speeds will be as normal.
I'm not sure as to whether it will support WPA3 in future, the network settings of the Nighthawk Pro Gaming range are from Netgear so it would be a question for them.
Let me know if you have any other questions.
- Ahmed20Jul 21, 2021Aspirant
Thank you so much if this not much but, does duma OS connect to kind of cloud to get latest update about new games to detect newer games or it uses machine learning and AI?
so, QOS is similar to Asus Adaptive QOS that determine network speed and prioritze games automatically?
I really don't know if you know about firmware restore feature but, do you have any info about it does it available in XR 500? in case of firmware problems or corruption.
Thank you.