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Forum Discussion
Laryke
Apr 03, 2022Apprentice
Xr500 same ip address
Hello, I have some problems with my router, one of them I tried 30-30-30 factory reset and it wasn t working, another one is that I get same ip address all the time, even I restart the modem, change w...
- Apr 04, 2022
Laryke wrote:
I am talking about WAN IP of the router.
That is down to the ISP.
Unless your unnamed ISP allocates you a fixed or static IP address, which isn't usual, this may or may not change.
The modem picks up the IP address. Your router than uses that. You should not need to mess around with that address.
One thing to remember, you have to start the network in the correct order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
This ensures that the modem gets the WAN AP address before the router starts looking for it.
michaelkenward
Apr 03, 2022Guru - Experienced User
Laryke wrote:
Hello, I have some problems with my router, one of them I tried 30-30-30 factory reset and it wasn t working
Why did you try that reset? (It is not advised on gaming routers.) What wasn't working?
another one is that I get same ip address all the time, even I restart the modem, change with another modem, also in xfinity modem setting ip address is different, and sometimes the qos not working even if is on always
What gets the same IP address? Why is it a problem?
A router usually has the same IP address because that's the way it works.
What is the modem in front of this router?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Pro Gaming Routers - NETGEAR Communities
Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.
I will move your message to the appropriate section.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.