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Forum Discussion
Laryke
Apr 03, 2022Apprentice
Xr500 same ip address
Hello, I have some problems with my router, one of them I tried 30-30-30 factory reset and it wasn t working, another one is that I get same ip address all the time, even I restart the modem, change w...
- Apr 04, 2022
Laryke wrote:
I am talking about WAN IP of the router.
That is down to the ISP.
Unless your unnamed ISP allocates you a fixed or static IP address, which isn't usual, this may or may not change.
The modem picks up the IP address. Your router than uses that. You should not need to mess around with that address.
One thing to remember, you have to start the network in the correct order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
This ensures that the modem gets the WAN AP address before the router starts looking for it.
Netduma-Fraser
Apr 03, 2022NetDuma Partner
As above, could you explain more about why you did a reset and what IP you're expecting to change? If you're referring to your public IP that is nothing to do with the router. The XR and modem will have a different IP you access them on, that is normal. How are you determining QoS isn't working exactly?
- LarykeApr 04, 2022Apprentice
As above, could you explain more about why you did a reset and what IP you're expecting to change? If you're referring to your public IP that is nothing to do with the router. The XR and modem will have a different IP you access them on, that is normal. How are you determining QoS isn't working exactly?
Because I had problems with my internet, and the IP shouldn't be the same if I changed modem 3 times, I am talking about WAN IP of the router. By doing speeds tests with QoS on Always. Also after hard reset, I still had all the settings, nothing changed
- Netduma-LiamApr 04, 2022NetDuma Partner
What is the make and model of the modem you're using?
For QoS, first make sure your network speeds are set correctly in DumaOS. You can do this from the three-dot menu in the top right.
After that, reduce the Congestion Control sliders to 50% each, then run a speedtest and see if you're seeing 50% of your average bandwidth speeds.
If you're not, please let us know what device you're running the speedtest on.
How is this device connected to the XR500, via wired or wireless?
Are both upload and download speeds higher than the throttle you've set in Congestion control, or is it just one of them?
- michaelkenwardApr 04, 2022Guru - Experienced User
Laryke wrote:
I am talking about WAN IP of the router.
That is down to the ISP.
Unless your unnamed ISP allocates you a fixed or static IP address, which isn't usual, this may or may not change.
The modem picks up the IP address. Your router than uses that. You should not need to mess around with that address.
One thing to remember, you have to start the network in the correct order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
This ensures that the modem gets the WAN AP address before the router starts looking for it.
- LarykeApr 10, 2022Apprentice
I am done trying to fix it, maybe it is not a problem but is a placebo effect which make me nervous. I tried restart, hard restart modem, router and all the time I get same gateway ip address and also ip address only on router, and it is different from the one the modem have.
If you have any suggestions I will be so happy to follow.