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Forum Discussion
scottypollen
Feb 06, 2019Aspirant
XR500 Samsung TV and already registered
This is really two seperate issues that have come about as I've been trying to diagnose this problem.
Problem 1: Samsung TV apps won't display livestreams
I recently purchased a Samsung Q8NF ...
- Feb 07, 2019Disable QoS completely under Anti-Bufferbloats options, does it work then?
scottypollen
Feb 07, 2019Aspirant
The FW that is currently on the router is FW 2.3.2.40. The mfr and model of the modem is Arris surfboard sb6121. I live in a 2 bed room apartment with the router and tv on the same floor. They’re roughly 40 feet apart if that even. Separated by one wall. Channels on auto. There are many neighbors with WiFi. At least 8. I’m using WPA2-PSK. Beamforming and MIMO are both on. I’m going to try changing the channels tonight.
Netduma_Jack
Feb 07, 2019NetDuma Partner
It sounds like a NAT problem. Could you try putting your modem into 'modem mode' or 'bridge mode'.
If that doesn't work, or if you're not sure how to do it, please follow this generic Open NAT guide: http://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat
- FURRYe38Feb 07, 2019Guru - Experienced User
FYI, he has a SB6121, this is a modem only unit. No built in router here. :smileywink:
Netduma_Jack wrote:
It sounds like a NAT problem. Could you try putting your modem into 'modem mode' or 'bridge mode'.
If that doesn't work, or if you're not sure how to do it, please follow this generic Open NAT guide: http://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat
- scottypollenFeb 07, 2019AspirantI’ve tried forwarding ports as well as putting the TV ip in the DMZ. Not sure if the NAT is open because I’m not aware of a way to test the NAT. I think I forwarded 1000-65534 internal and external.
- Netduma-FraserFeb 07, 2019NetDuma PartnerYou mentioned there are a lot of neighbours with WiFi around. I would recommend using a WiFi analyser to find the least congested channels and change to those. Have you connected to the 2.4GHz to see if that performs better?
- scottypollenFeb 07, 2019AspirantI have tried the 2.4 band and it didn’t make a difference. I actually double checked the amount of WiFi devices near me and it’s roughly 20. I’ll use a WiFi analyzer to verify I’m on the least congested channels. Any you could recommend?