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Forum Discussion
ngearftard
Jun 24, 2019Luminary
XR500 Seemingly Just Rebooted Itself
V2.3.2.40 Windows 10 64-bit Pro 1903 I finished typing a short reply to a post after logging into my (large) gaming clan's vBulletin forum, click to post it, and get a send-related error. Notice...
- Jun 25, 2019Okay that could be why, if you touch the underside of the router do you notice if it’s excessivey hot?
FURRYe38
Jun 25, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
No the router can't be rebooted remotely usless you have enabled remote access and you can the access to it from a remote location.
Any Wifi Neighbors near by? If so, how many?
What channels are you using? Auto? This may have trigger a reboot as maybe having too many wifi neighbors would cause the auto feature to try to find a more less noisy channel. Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Netduma-Fraser
Jun 25, 2019NetDuma Partner
How do you have the router connected to power? If it is connected to a power strip and there are lots of devices connected to it then it may not have got the power it needed and therefore rebooted it. Connect it direct to the wall if possible and see if that resolves it.
- ngearftardJun 25, 2019Luminary
Router is powered from 900W uninterruptible UPS. Total UPS load at the time was no more than 170W with about half of that via strip router is connected to.
- Netduma-FraserJun 25, 2019NetDuma PartnerIs it on a surface where it may be overheating at all?