NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ngearftard
Jun 24, 2019Luminary
XR500 Seemingly Just Rebooted Itself
V2.3.2.40 Windows 10 64-bit Pro 1903 I finished typing a short reply to a post after logging into my (large) gaming clan's vBulletin forum, click to post it, and get a send-related error. Notice...
- Jun 25, 2019Okay that could be why, if you touch the underside of the router do you notice if it’s excessivey hot?
FURRYe38
Jun 25, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
No the router can't be rebooted remotely usless you have enabled remote access and you can the access to it from a remote location.
Any Wifi Neighbors near by? If so, how many?
What channels are you using? Auto? This may have trigger a reboot as maybe having too many wifi neighbors would cause the auto feature to try to find a more less noisy channel. Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
ngearftard
Jun 25, 2019Luminary
P.S. I did not have remote management enabled on the XR500.
- Netduma-FraserJun 25, 2019NetDuma PartnerIs it on a surface where it could possibly overheating like on a carpet?
- ngearftardJun 25, 2019Luminary
No, 6 ft. high on a hutch, but it's been hot as hell in the house because the ac can't keep up with the summer heat.
- Netduma-FraserJun 25, 2019NetDuma PartnerOkay that could be why, if you touch the underside of the router do you notice if it’s excessivey hot?