NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sassyangies
Jan 12, 2021Aspirant
XR500 showing my printer offline
I know this has been asked before, but I'm not finding a solution to my problem. I have an HP printer that all of a suddenly is showing offline, even though it's not. I've had it hookedup since I got...
Netduma-Fraser
Jan 12, 2021NetDuma Partner
It will say online if it's not being used, if you actually try to print over the network does it work correctly?
sassyangies
Jan 12, 2021Aspirant
No it will not print anything. Funny thing though. There other printer that is currently packed away it shows that there as being online.
- Netduma-FraserJan 12, 2021NetDuma PartnerAre you able to try a reconnect to the WiFi on the printer itself and see if it then appears?
- sassyangiesJan 12, 2021AspirantOk I just tried that, but nothing. :(
- Netduma-FraserJan 12, 2021NetDuma PartnerDoes the device manager show that the printer has an IP address at all or is that blank? If it does have one, go to LAN settings then add a reservation for the printer with the same IP address. Are you using Smart Connect for WiFi or are you connecting devices manually to 2.4/5GHz?