NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BegottenPlane12
Nov 07, 2021Aspirant
XR500 Slow speeds with AT&T Fiber 1000 Internet
Just to bring this into the light, I have AT&T's Fiber 1000 U-Verse Internet, with the Netgear RX500 router. I did my research a year ago on how to configure AT&T's Arris BGW210 Gatewy/Modem to passt...
FURRYe38
Nov 09, 2021Guru - Experienced User
BegottenPlane12 wrote:
Just to bring this into the light, I have AT&T's Fiber 1000 U-Verse Internet, with the Netgear RX500 router. I did my research a year ago on how to configure AT&T's Arris BGW210 Gatewy/Modem to passthrough all internet traffic to my router, and it worked well for a while.
In resaerching solutions, and calling the ISP I just happened to find a setting that might help. My ISP gave me a response, that in short blames Netgear for your internet problems. They will instruct you to re-connect all of your devices directly to their modem to improve your service, for most that would be True! However, console gaming does not exist on their modem, which is a reason if not the primary one for getting a gaming router, mine being for multiple XBOX'es! UPnP is not availalbe on the Arris Modems, which from experience XBOX is reliant upon for connectivity.
If you have more than 1 xbox game console connected to the router, and both are online and game at the same time, you might want to set the NAT Filter on the XR router to OPEN. Helps with getting OPEN NAT status on xbox consoles with having 2 or more consoles online at the same time.
- BegottenPlane12Nov 13, 2021Aspirant
The Strict NAT issue is when the ISP instructs you to connect all devices directly to their modem/router. I bought the XR500 for that reason, so that my wife and I can play.
Here is a question, "Is the ISP supposed to be able to log all of your devices that are behind the XR500 router?"
I thought a router was to be an added level of security, and privacy from the ISP!
I am cuurently facing the issue where my connection speeds vary greatly, and some devices are able to maintain consistent connection dispite any QoS Settings. I have some sites that are not available on one PC, while another can access the same site, and both are on the same network behind the XR500 router.
- Netduma-FraserNov 13, 2021NetDuma PartnerNot necessarily, most likely you need to make changes like the above. An ISP will blame third party equipment which is understandable, they can't support them directly. They won't necessarily be able to tell the exact devices you're using but they could tell for example, this is a Windows 10 device.
Where are you testing the speeds? There aren't any settings that would affect your ability to access a website, check if you have an Adblocker enabled that may be blocking it