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Forum Discussion
dala314
Nov 04, 2022Follower
XR500 slow wired and wifi speeds
I've had this XR500 gaming router for around 3 years now. Wired connection and wifi would pull around 450+ download speeds no problem. Just last week I started running into an issue. My wired speed b...
FURRYe38
Nov 07, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What wired and wireless devices do you have connected?
How is the wireless and advanced wireless settings configured on the router?
dala314 wrote:
I've had this XR500 gaming router for around 3 years now. Wired connection and wifi would pull around 450+ download speeds no problem. Just last week I started running into an issue. My wired speed become 50 and my wifi speed became 80. I haven't touched the settings at all since I first bought the router and set it up. I did a factory reset, turned off QOS and still nothing changed. I hard wired my computer directly to the modem and got speeds of 450 again so I eliminated the modem as the culprit. I don't know if the router is just old and I need to replace it or maybe there is something else I can try.