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Forum Discussion
Manbeartooth
Jul 23, 2020Initiate
XR500 slowly loosing wifi speeds
So been having some odd issues with my XR500 since I got the unit a few months ago. The main issue seems to have really shown up ever since I upgraded to Xfinity 1Gb service yesterday. They sent me...
- Jul 24, 2020
Thanks for looking into this. I have already done the wifi anlyzer when I first set it up and I just walked through the house again and no one is using the same channels that I am currently. My house is not really close to anyone else so thankfully there is not a lot of interference.
I am using the SmartConnect feature on the extender, so I will turn that off and see how things run and let you know.
Thanks again!
Netduma-Fraser
Jul 24, 2020NetDuma Partner
This sounds like a potential WiFi contention issue or possibly smart connect. If you're using Smart Connect then disable this and connect devices to 2.4 or 5GHz manually. Use a WiFi analyzer and find the least congested channels in your area and change to that.
Manbeartooth
Jul 24, 2020Initiate
Thanks for looking into this. I have already done the wifi anlyzer when I first set it up and I just walked through the house again and no one is using the same channels that I am currently. My house is not really close to anyone else so thankfully there is not a lot of interference.
I am using the SmartConnect feature on the extender, so I will turn that off and see how things run and let you know.
Thanks again!