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Forum Discussion
XR500 Slowness after Firmware Update
Been having some weird issues with this router after a firmware update recently. I upgraded to the newest firmware and my wireless now has speed issues. I'll list the troubleshooting steps I've taken...
Hey, thanks for posting!
Sorry to hear you're having issues with the new update.
Is QoS enabled? If so could you please disable it and test again just so we can rule it out.
Is the issue just limited to wireless? Are you having any isuses with the wired speeds?
Liam,
Thanks for the response. Disabled the WMM QOS and the anti-buffer float is set to never, but it still appears to be having issues. Also, this issue appears to only be limited to the wireless networks. Wired appears to work great.
Thank you,
ChrisOK, so over wireless, is both 2.4 and 5GHz channels suffering slow speeds or is it limited to one or the other?
Liam,
Both 2.4 and 5 appear to be having this issue. Speeds are around 20-30 Mbs on 2.4 and between 30-50 Mbs on 5. Speeds originally on 5 were above 500 and 2.4 was around 100 previously.
Thank you,
Chris
- Do not disable WMM and for QoS - in the Anti-Bufferbloat 3 line option menu (top left of the panel) disable QoS there fully.
Fraser,
Thank you. I went ahead and enabled the WMM and disabled the QoS from the indicated section and confirm that the speeds are still not working correctly. Currently running on firmware version 2.3.2.40.
Thank you,
Chris Bolton
