XR500 Still dropping connection constantly

Hey Fraser,

First thank you for responding I do appreciate that sorry if that original statement came off as a rant I'm just getting frustrated so I apologize for that. So I have been running just a standard DOS ping test. I will have it running in the background for most of the day and I will get request timed out random lean every 5 to 10 minutes on the average sometimes longer sometimes quicker but that's about the average. I realize for the most part it catches itself back up pretty quickly and if I'm just doing normal internet browsing or what have you I really won't notice it but if I'm on a zoom call or some sort of an actual video call it will interrupt it and usually drop it was it called. Currently as of this morning I bypass the router and I just have the cm1000 modem hooked up to my PC because I can't even get the router to connect any longer all the lights are white except for the internet light is the Amber Orange I've tried resetting a number of times reconnecting coax cables new ethernet cables you name it I've tried it.