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Forum Discussion
Consumer0129383
Aug 12, 2019Luminary
XR500 Still experience considerable lagging in game.
I have the XR500 Nighthawk Pro Gaming Router. Listed below is a rundown of information that will (hopefully) help someone aid me in resolving my issues. Firmware:XR500 V2.3.2.40 ISP: Google Fibe...
- Dec 20, 2019
I just returned it.
FURRYe38
Aug 13, 2019Guru
What is the Mfr and model # of the ISP modem/ONT that the XR router is connected too?
I would test gaming directly with the modem to see if you notice anything different.
I would take a wired PC and use pingplotter.com and test with the pc directly connected to the modem, then test again with the PC and XR connected.
I would also downgrade FW to v32 on the XR500 as well...factory reset and setup from scratch. Do this off line with the XR from the ISP modem so it doesn't update FW. Disable the auto check update. Then connected back to the ISP modem.
Netduma-Fraser
Aug 13, 2019NetDuma Partner
I would first figure out if your connection is stable when just connected to the Google box by performing the test above. Would suggest doing it at different times throughout the day as it can vary. If everything is good on that end and the Geo-Filter is reporting good pings then thats not the issue. The in game ping includes things like processing delay etc that all games have so nothing can be done about that, it's part of playing online. Some games choose to include this in their ping calculation, some don't. I would suggest forcing servers that may be slightly further away to see if they play any better.
- Consumer0129383Dec 20, 2019Luminary
I just returned it.
- Netduma-FraserDec 24, 2019NetDuma PartnerReally sorry to hear that, we may have been able to resolve the issue with further diagnosis. We do hope you'll consider us again, perhaps after the release of DumaOS 3.0.