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Forum Discussion
Soloflyerz
Jul 07, 2018Guide
XR500 still reboots every day
So I’ve been having this issue on and off since a couple weeks after I purchased this router from Best Buy. I’d assumed that firmware updates would eventually fix the issue and actually thought it h...
Soloflyerz
Jul 12, 2018Guide
It’s even worse now, just happened a second time in half an hour. This is pretty much a joke after paying out for a 300 dollar gaming router. I’d had a bad go with a n older nighthawks hardware before and probably should have passed on this one, but really wanted the netduma update. Now regretting the purchase and the glowing review I may need to update.
Netduma-Fraser
Jul 12, 2018NetDuma Partner
It doesn't appear as if I've sent you the firmware yet so please check your PM and try it to see if it fixes your issue. Looks like it's related to an Xbox issue so we're in contact with their team to try and resolve this.
- SoloflyerzJul 12, 2018Guide
Thanks I’ll give it a go, I’m actually on nearly everything except Xbox though. iPad Pro, IPhone X, PS4 pro, PS4 launch, couple fire tablets and a sager laptop mostly. Not all at once most of the time, but these are what are running through the router at different times during the day.
- Netduma-FraserJul 12, 2018NetDuma PartnerI think it could be a general console issue with instant on mode but Xbox are the only ones who've legitamately acknowledged it as a bug. If firmware doesn't help try turning off instant on and see if that resolves it.
- SoloflyerzJul 13, 2018Guide
Wish I had better news, but just happened again. Any other ideas by chance or what’s my next step if there is one?