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Forum Discussion
XR500_Issues
Jan 11, 2020Guide
XR500 The operation is taking longer than expected. Please briefly wait before using this R-App.
R-Apps would not load with FW XR500-V2.3.2.56. Tried factory reset, changing timeout from 3 to 5 and cleaning cache on Chrome and Firefox with no luck. Logging in with a different computer on LAN di...
XR500_Issues
Jan 11, 2020Guide
Thanks for your quick reply. With FW 2.3.2.56 it shows a red background and spinning for each of the R-Apps on each of the pages (QoS, Geofilter, Device Manager, Network Monitor) until "the operation is taking longer..." message comes up. This does not happen with FW 2.3.2.40 which I downgraded to earlier today. I am connecting directly to the router IP. I only have PC's, Roku and Apple phones on the network. I am using the Playstation profile for the PC because the PC profile does not Geofilter for Destiny 2, whereas the Playstation profile seems to work ok.
Netduma-Fraser
Jan 11, 2020NetDuma Partner
When did the issue start happening? Do you access using HTTP or HTTPS? Does it occur on any other browsers?
- XR500_IssuesJan 11, 2020Guide
Issue started happening with the update to FW 2.3.2.56. I used http:// for the connection to the router. It occured on Chrome and Firefox on two different PC's. I cleaned the cache on both Chrome and Firefox.
- Netduma-FraserJan 12, 2020NetDuma PartnerHow did you do the factory reset before, via the interface or the backside of the router? I would recommend you do it from the interface if you didn't before. In System Information what is the CPU usage like?
- XR500_IssuesJan 12, 2020Guide
Backside of router. CPU sits around 50% most of the time.